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Petrov.Petro@demo.helpdeskstar.org
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Менеджер Іван
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<p>Доброго дня.</p> <p>Я хотів би обговорити деякі аспекти нашого проекту та поставити певну</p> <p>задачу на бухгалтерський відділ. Чи маєте ви хвилинку для обговорення?</p>
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